General terms and conditions of sale

1. Purpose

These General Terms and Conditions of Sale (GTC) govern the sales of products made via the website [Store Name] .
Any order placed on the site implies the customer's unreserved acceptance of these Terms and Conditions.

2. Products

The products offered are described as accurately as possible. In case of error, [Store Name] cannot be held responsible.

3. Price

Prices are shown in euros, inclusive of all taxes (TTC), excluding delivery charges.
[Store Name] reserves the right to change its prices at any time, while guaranteeing the price displayed at the time of the order.

4. Order

All orders are validated once payment is confirmed. [Store Name] reserves the right to refuse any order from a customer with whom there is an existing dispute.

5. Payment

Payments are secured through solutions offered by Shopify Payments , PayPal , or any other approved provider.
Bank details are never stored by [Store Name] .

6. Delivery

Products are shipped within an average of [X to X business days] , depending on the destination.
In case of delay or loss of parcel, the customer is invited to contact customer service at [email address] .

7. Right of withdrawal

In accordance with Article L221-18 of the Consumer Code, the customer has a period of 14 days to exercise their right of withdrawal from the date of receipt of the product.
Returned products must be new, unused and in their original packaging.

8. Warranty

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects in accordance with articles L217-4 to L217-13 of the Consumer Code.

9. Responsibility

[Store Name] cannot be held responsible for indirect damages related to the use of the products sold.

10. Personal data

The information collected during the ordering process is necessary for processing and delivery. It is processed in accordance with the Privacy Policy .

11. Applicable Law

These Terms and Conditions are governed by French law . In the event of a dispute, an amicable solution will be sought before any legal action is taken.